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Sharing notes from our thought leaders, brands, and partners:

How Recharge Support Hurts Your Brand's Customer Experience

There’s nothing worse than your subscription software impeding your ability to support your subscribers, which is what countless Shopify eCommerce brands experience with Recharge while trying to troubleshoot issues. When it comes to contacting the Recharge support team, it can take up to six days...

Trending

Building a Shopify Subscription Brand: Tips & Tricks

It's no secret subscriptions are great for recurring revenue & customer convenience. But beyond that, subscriptions have an immense amount of potential to generate long-term customer loyalty and maximize LTV. Here is everything you need to know about subscription models for your Shopify DTC brand...

Trending

How eCommerce Brands Can Make the Most of Zero & First-Party Data

Accessing and utilizing relevant, high-quality data can be a game-changer in the digital landscape — but only if you use it strategically. From collection tactics to data-driven subscription solutions, we’re covering all the highlights from Justuno’s recent eBook to help scale your Shopify brand...

How eCommerce Brands Can Make the Most of Zero & First-Party Data

Brand Spotlight

Celebrating International Women’s Day 2023

It’s always important to celebrate and elevate women every day, but on International Women’s Day, we want to take an extra moment to recognize women leaders and innovators in the eCommerce space. This year’s International Women’s Day theme is #embraceequity. To start a discussion on how to foster...

Celebrating International Women’s Day 2023

Trending

A New Chapter for Smartrr

It is with overwhelming enthusiasm that I share we’ve raised a $10 Million Series A led by Canvas Ventures! The last two years have been a humbling yet incredibly rewarding experience and I’m excited for all that lies ahead. There are three overarching truths behind my optimistic outlook for the ...

Trending

Leveraging Subscriptions to Recession-Proof Your eCommerce Shop

With a looming recession, over 70% of businesses are preparing for an economic downturn this year by shifting their growth strategies, pricing, and more to remain competitive in the market. One huge opportunity is investing in retention by strengthening customer loyalty through subscriptions–a wi...

Leveraging Subscriptions to Recession-Proof Your eCommerce Shop

Trending

Best Ways to Increase Customer Lifetime Value (LTV)

2023 is the year of LTV! With customer acquisition costs at an all-time high, pivoting your strategy to retention by weaving in more LTV touchpoints across the customer journey will be crucial in creating a superior, seamless subscription experience. We dive into 6 key LTV best practices to help...

Best Ways to Increase Customer Lifetime Value (LTV)

Trending

5 Ways to Promote Your Subscription Program

We’ve rounded up some tips on how our favorite brands are promoting their subscription programs for some inspiration! From dedicating a section on your website showcasing your subscription program to optimizing your PDP for subscription opt-ins, a subscription-led strategy is beneficial for dozen...

5 Ways to Promote Your Subscription Program

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Top 4 Subscription Strategies for BFCM

This holiday season, eCommerce sales are expected to increase 15.5% to $235.86 billion. Consumers are expected to spend nearly $35 billion online between Thanksgiving and Cyber Monday. Your most loyal customers turn to you during the holiday season to share the love for your products and brand wi...

Product Feature

Top Bundling Strategies for BFCM

Introducing a first-of-its-kind bundle builder by Smartrr Subscriptions. ‍After many months of customer interviews and product research, Smartrr introduces a first-of-its-kind bundle builder that gives subscribers the freedom to customize both their one-time purchases and recurring subscription o...

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Build the Ultimate Subscription-Led SMS Strategy With Smartrr x Klaviyo

Using a subscription-led SMS strategy gives brands more reasons to touch base with loyal shoppers and achieve customer lifetime value (LTV) goals. By integrating Smartrr and Klaviyo, brands can leverage subscription-led SMS marketing flows and campaigns to engage, retain and champion subscription...

Build the Ultimate Subscription-Led SMS Strategy With Smartrr x Klaviyo

Trending

Social Commerce & Subscriptions: A Powerful Duo

From shoppable ads to influencer marketing to feedback loops, eCommerce is clearly drifting to social media platforms. This shift toward social commerce, and the continuous social media feature updates that come along with it, create numerous opportunities for brands to engage customers and build...

Social Commerce & Subscriptions: A Powerful Duo

Brand Spotlight

How Remi is Using Subscriptions and QR Codes to Drive Customer Retention

We all know that acquiring new customers is getting more expensive. In fact, following Apple’s privacy changes back in 2021, the average cost of customer acquisition (CAC) surged 200% in six months last year. With rising CAC, brands are moving into retailers and other high-traffic channels to....

How Remi is Using Subscriptions and QR Codes to Drive Customer Retention

Product Feature

Shopify's Smartest Customer Account Portal

As eCommerce technology continues to develop, consumers are increasingly expressing a need for self-service customer portals. According to Statista, 88 percent of respondents from the United States expect a brand or organization to have an online self-service support portal. eCommerce websites an...

Shopify's Smartest Customer Account Portal

Webinar Recap

Stress-Free Marketing: Top Trends for CBD Marketing

We recently joined Justuno, Sendlane, Springbig, Refersion, and Arctic Leaf in a webinar focused on Top Trends for CBD Marketing. From SMS marketing to subscription strategies, our partners highlighted solid tactics for brands in the CBD space to implement for increased average order value, reven...

Stress-Free Marketing: Top Trends for CBD Marketing

Webinar Recap

5 Tools to Maximize ROI at Each Stage of the Customer Journey

Missed our DTCX webinar last week? Here’s a recap. This past week we joined Gorgias, Omniconvert, Trustpilot, and Justuno in DTCX’s 5 Tools to Maximize ROI at Each Stage of the Customer Journey Webinar! Our Founder and CEO, Gaby, discussed subscription strategies and tools to maximize ROI and inc...

5 Tools to Maximize ROI at Each Stage of the Customer Journey

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Subscription eCommerce Essentials

Operating a successful eCommerce business can be difficult, and knowing what specific terminology means and which metrics to pay attention to is crucial. We dive into 10 of our favorite metrics and terms, and how paying attention to these can help merchants make better decisions. Active Subscribe...

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Mapping Your Subscription Strategy to Your Customer Journey

We joined LoyaltyLion, Govalo, Nacelle Company, and more in JustUno’s Shopify Master Class series sharing how to build a subscription experience that maps to your customer journey. Gaby, our Founder and CEO takes us from subscribing to engaging to delighting to championing, highlighting specific ...

Mapping Your Subscription Strategy to Your Customer Journey

Brand Spotlight

Celebrating International Women’s Day 2022

Today is International Women’s Day and the theme this year is #breakthebias. International Women’s Day is an opportunity to celebrate the achievements of women across the globe and to highlight the incredible progress being made in achieving gender equality. This year’s theme of breaking the bias...

Celebrating International Women’s Day 2022

Product Feature

Understanding Your Subscription Business With Advanced Analytics

Understanding your subscription business is critical to the success and continued growth of your DTC brand. With Smartrr’s advanced analytics and reporting tools, getting a crystal clear picture of your subscription business, its growth, and how you can continue to make optimizations has never be...

Understanding Your Subscription Business With Advanced Analytics

Trending

The Three Most Important Touchpoints in Acquiring a Subscriber

Subscriptions are a journey and can be tough to get right with your DTC e-commerce brand. A lot of times brands don’t fully appreciate their customer’s journey and interaction with their brand and products, which can lead to miscommunication and asking customers to become loyal subscribers at an...

The Three Most Important Touchpoints in Acquiring a Subscriber

Work Smartrr,not harder

How Recharge Support Hurts Your Brand's Customer Experience

Building a Shopify Subscription Brand: Tips & Tricks

How eCommerce Brands Can Make the Most of Zero & First-Party Data

Celebrating International Women’s Day 2023

A New Chapter for Smartrr

Leveraging Subscriptions to Recession-Proof Your eCommerce Shop

Best Ways to Increase Customer Lifetime Value (LTV)

5 Ways to Promote Your Subscription Program

Top 4 Subscription Strategies for BFCM

Top Bundling Strategies for BFCM

Build the Ultimate Subscription-Led SMS Strategy With Smartrr x Klaviyo

Social Commerce & Subscriptions: A Powerful Duo

How Remi is Using Subscriptions and QR Codes to Drive Customer Retention

Shopify's Smartest Customer Account Portal

Stress-Free Marketing: Top Trends for CBD Marketing

5 Tools to Maximize ROI at Each Stage of the Customer Journey

Subscription eCommerce Essentials

Mapping Your Subscription Strategy to Your Customer Journey

Celebrating International Women’s Day 2022

Understanding Your Subscription Business With Advanced Analytics

The Three Most Important Touchpoints in Acquiring a Subscriber

Work Smartrr,
not harder