Elevate your subscription experience

Want this for your online store? We'd love to chat. Fill out the form and we'll bring a mockup to our first call so you can see what Smartrr would look like for your brand.

HOW IT WORKS

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We upgraded Reanimator Coffee...

FROM THIS
TO THIS

For brands serious about subscriptions, the customer portal is tremendously important. See how we helped Reanimator Coffee level up their subscription experience.

The specifics

Let's dig into the upgrade

How did we take Reanimator Coffee to the next level? 
It’s easier (and faster) than you think.

On-brand look and feel

With on-brand colors, imagery, typeface and prominent product imagery Reanimator Coffee's new customer portal feels like a true extension of their online store, not an afterthought.

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Simplified subscription management

Cut support tickets by making subscription management intuitive while giving customers more flexibility with additional options such as pause, gift or swap products for their order.

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Reduce churn with retention actions

Customize your cancellation reasons and tailor specific retention actions (e.g. discounts, skip, or gift an order). On average, Smartrr Retention Actions successfully recover 10% of subscribers who attempt to cancel or pause their subscriptions.

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Highlight your social content

A great way to increase engagement, Reanimator Coffee put's their latest social content front and center by embedding their Instagram feed directly in the customer portal.

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Product Spotlight

Reanimator spotlights it's new merch drop in the account portal itself. This feature enhances product visibility and encourages customer engagement, ultimately boosting AOV.

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Boost engagement with loyalty rewards

All shoppers can redeem items with earned points directly in their account portal, building long-term engagement with your brand.

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Simplified login experience

Often overlooked, having a single login for shoppers to see their order history, manage rewards and their susbcriptions can drastically reduce confusion (and support tickets)

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