"Can Smartrr do that?"
Probably.
It's our favorite question because the answer is almost always "Yes." To make things simple, we laid it all out in one place for you— everything will save you time, make you more money, and improve your subscribers' experiences.
The ultimate suite for subscriber acquisition, retention and loyalty.
Subscription Programs
All the different ways you can sell subscriptions with Smartrr. You have a vision, we'll make it happen.
Think about your favorite coffee, wine or book of the month subscription where you get a new product delivered every week or month. Combine that rotating product experience with prepaid billing and you have a Prepaid Club.
Your basic subscription program, customize shipping frequencies, discounts and eligible products.
Enable customers to pay upfront for a set number of subscription deliveries.
Give customers control to choose their own item to build custom bundle subscriptions.
Manage unique subscriptions by modifying products or adjusting discounts at any stage during the subscription process.
Set fixed dates for billing and product shipment, scheduling predictable cycles for seasonal products or subscription boxes.
Let shoppers purchase and gift subscriptions to anyone they choose.
Provide customers with a membership experience on your online store. Requires custom coding.
Offer subscription access to your digital product.
Offer trials that automatically convert to subscriptions.
Delight customers by offering complimentary product samples as their initial order within their subscription
Merchant Tools
All the features that will make your life as an operator easier.
Manage subscriptions, loyalty programs, and repeat purchases from a single, intuitive dashboard.
Showcase benefits of subscriptions directly on product pages to drive conversions.
Define custom rules around subscription behaviors based on your Shopify inventory settings.
Toggle on email customer notifications for new and ongoing subscription management.
Access & manage all subscriber details and transaction history in one place.
Pause, cancel, export, or update information for a group of subscribers simultaneously.
Easily expand to new markets with supported multi-shop setup.
Control subscription duration with maximum billing cycles (perfect for gifts).
Set a minimum order requirement for subscriptions that benefit from a longer initial commitment.
Easily audit everything your customers, and team, take action on.
Merchants can leave specific notes in customer subscription logs.
Enable SMS subscription management through Twilio or your favorite SMS provider.
Change your customer portal language (French, Spanish, Portuguese) or personalize translations.
Vendors can control reward redemption with a "Limit to one use per order" setting.
Merchants have the ability to easily duplicate entire Subscription plans.
Upload logo, adjust colors, and personalize templates for a cohesive customer experience.
View customer lifetime spend, orders, loyalty points, birthdays & more.
View, edit, pause, skip, update addresses, set next order dates, change plans & more.
Ensure that Smartrr seamlessly integrates into your tech stack with minimal friction.
Follow our step-by-step walkthrough in the portal to set up your subscription program quickly.
Subscriber Portal
Elevate the subscriber experience with an on-brand customer portal that customers will actually know how to navigate.
Encourage users to add one-time purchases to their next subscription order.
Customers can use their earned points through a curated list of rewards.
Curate lists to showcase influencer picks, new arrivals, and limited edition drops to customers.
Customers have control on their next order actions.
Showcase instagram feed on the customer portal.
Configure customer portal according to brand preferences easily.
Easily add custom marketing banner to customer portal.
Your brand’s customer experience transcend through checkout into the post sale journey
Showcase upto 4 curated creator products on your customers' Account Portal.
In addition to emails, subscription out-of-stock alerts pop up directly in customers Account Portal.
Customers enjoy the simplicity of managing subscriptions without the hassle of logging into Smartrr separately.
One-page portal hosting everything post-sale and optimizing your checkout page to increase conversion and decrease customer support tickets.
Provides a one-time code for a customer to log into their account.
Customers can manage their next order and subscriptions through their portal, reducing support tickets.
Did you know Mobile accounts for 50.3% of all Shopify Ecommerce traffic? (2014)
Sell subscriber-only products on your loyalty marketplace.
Use ‘view as customer’ button to see a customers individual portal to tackle any support requests.
Customers can easily view their order history on the portal.
Ability to override CSS to further personalize the customer portal.
Loyalty Rewards
A game changer for you brand. Smartrr is the only subscription app that has a native loyalty rewards offering for all customers.
Create tiered loyalty programs that drive engagement and treat your best customers like the VIPs they are.
The Loyalty Details block is a customizable, no-code app block that lets you showcase your loyalty program details and tier structure right on your product page.
Enable loyalty program for subscriptions.
Enable Smartrr Loyalty for all shoppers, not just subscribers.
Subscribers can refer friends and earn incentives through one easy click.
Loyalty Rewards that can only be redeemed by subscribers and give FOMO to non-subscribers.
Show customers how many points they will earn post-purchase on the product page itself.
Reward customers with discounted shipping, $ and % discounts, merchandise, giveaways and more!
Customize the name of your loyalty program units, like "Cheese Points" or "Adventure Miles” to reflect your brand.
Customers can redeem rewards as discount codes at checkout or via email.
Customers can easily redeem points on their customer portal through a curated marketplace.
Configure when and how customers earn points and choose $ value of points.
Maintain consistent point value, adjusting for the purchasing power of different currencies.
Allow customers to combine redeemed incentive discounts to stack with standard product, order, and shipping discount codes.
If a redeemable item is out-of-stock, it gets pushed to future orders until the item is in-stock again and the customer gets automatically notified of these changes.
Klaviyo Triggers for Loyalty ‘Bonus earn’, ‘Referral’, and ‘Points earned’ events.
Advanced fraud protection safeguards your loyalty program.
Admins can add, remove and give personalized point rewards to customers.
Customers can earn points for referring friends.
Enable emails notifications for loyalty updates and reminders.
Analytics
All the reports and data you need to get...smarter.
From cohort retention analysis to churn reasons, Smartrr analytics equips you with the data you need to increase recurring revenue and LTV.
Stay informed with insights about the state of your subscription business.
View customer retention over time with cohort-based analysis.
Manage inventory with insights into upcoming renewals and subscribed products.
Uncover churn reasons by analyzing cancellation and pause attempts.
Analyze sales and subscriptions volume by product-variants and SKU’s.
Analyze subscriber data by location & more.
Forecast future revenue with insights into upcoming subscriptions.
Get a weekly overview of your subscriptions, delivered straight to your inbox.
Need insights beyond our standard reports? We build custom reports tailored to your business goals.
Responsive reporting allows you to select and analyze data for any desired date range.
Our dashboard is always up-to-date.
Track how channels influence orders & subscriptions.
Bundles
Increase AOV and sell more product, faster. And do it without the operational headache.
Offer pre-selected subscription boxes to simplify signup and boost recurring revenue.
Easily implement a no-code build-a-box widget on your product pages.
Provide flexible bundle options (e.g., 4-pack, 6-pack, 8-pack) to cater to customer choices.
Offer increasing discounts for customers who buy larger subscription packages.
Enable build-a-box for one-time purchases, not just subscriptions.
Give customers complete control over their build-a-box using any line item from your Shopify store.
Offer exclusive products only in bundles, not available for individual purchasing.
Override bundle defaults with custom code.
Subscription Journeys
Take total control of the subscriber journey with customizable sequences, discounting and flows that give shoppers the right experience at the right time.
Set specific sequence of products at every order number and build custom flows.
Offer discounts at certain order numbers of the subscription journey to incentivize customers and reduce churn.
Increase subscription lifespans with in-flow loops (eg loop between order # 2 and #6)
Cater to trends or supply by scheduling dates for specific flows.
Control the subscriber journey by swapping out products or changing discounts at any point in a subscription.
Offer trials that automatically convert to subscriptions.
Delight customers by offering complimentary product samples as their initial order within their subscription
Retention
Tailored cancellation flows and targeted win-back campaigns that actually keep more of your subscribers subscribed.
Leverage cancellation and pause reasons to craft personalized win-back offers (e.g. discounts, skip order) and to reduce churn.
No more indefinite paused subscribers! Set a future date for automatic subscription resumption when a subscriber chooses to pause.
Set automated retry attempts, delay schedules, and cancellation thresholds for failed payments.
Prompt customers to select a reason for cancellation, triggering churn management actions like offering a discount.
Prompt customers to select a reason for pausing, triggering churn management actions like skipping an order.
Define custom rules around subscription behaviors based on your Shopify inventory settings.
Payments & Checkout
Everything you need to power repeat billing for your Shopify store.
Customize the precise timing for automated billing and shipping of your customers' subscriptions.
A smooth checkout experience for global customers with multi-currency payment processing.
Upsell single purchases into subscriptions directly in Shopify Checkout.
Smartrr is 100% designed for Shopify, seamlessly integrating into your store, checkout & payment gateways.
Ensure safe transactions with an additional layer of payment security.
Leverage Shopify's native checkout seamlessly for subscription purchases
Support & Implementation
From day one, a partner that is actually there for you when you need it.
Have a worry-free migration with our trusted and experienced implementation team.
Get expert advice through regular consultations, audits, and business reviews to optimize your recurring revenue strategy.
Your dedicated CSM is your POC and partner in all things Smartrr and recurring revenue.
Easily reach out and get quick responses through a dedicated slack channel with Smartrr.
Our team of migration specialists will handle your move to Smartrr, no matter your current provider.
Our dedicated implementation team will handle setting up smartrr so you’re good to go.
Support you can count on, anytime!
Access merchant support whenever you need it.
We are experienced in migrating brands from all subscription apps, whether you’re on Shopify or making the move now.
We handle migrating your points & rewards to Smartrr Loyalty.
We've successfully migrated businesses from platforms like Skio, http://stay.ai/, Loop & Yotpo.
Our comprehensive help docs cover everything you need to know about using Smartrr.
Integrations
Integrated with the best in the Shopify ecosystem.
Send action triggers for all key subscription updates directly to your Klaviyo flows.
Send key subscription data directly to Gorgias and update subscriptions directly from Gorgias.
Brands using Attentive for their SMS marketing can now use Smartrr's integration to set up SMS journeys with a variety of triggers.
SMS subscription management with Smartrr's native Postscript integration.
Webhooks are auatomated messages sent between apps when something happens.
The Blueprint x Smartrr integration allows customers to manage their subscriptions via SMS.
Let your customers use discount rewards generated in Loyalty Lion on subscriptions powered by Smartrr.
Enable Shopify Flow triggers and actions from Smartrr and automate tasks and processes within your store.