A proven process to take the headache out of migration.
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We’ve successfully migrated hundreds of brands from other vendors onto the Smartrr platform without any disruption to their business operations or subscriber experience. Here’s how we do it.
At kickoff, you’ll be paired with a dedicated Customer Success Manager (CSM) and Migration Engineer who works on nothing but migrations. They’ll be with you every step of the process to ensure it goes as smoothly and quickly as possible.
You let us know exactly how you want to set up your subscription programs, and we’ll take care of the heavy lifting. This includes subscription type, discounts, shipping frequencies, bundles, and the front end design of your subscription widget and customer portal.
We’ll create a mapping from your existing subscription data to your new programs that have been configured in Smartrr. All we’ll need from you is access to request data from your existing subscription provider via API or data export.
After configuration is complete and all necessary data has been imported to the Smartrr platform, we put you in the driver’s seat. You’ll have a chance to review and validate that everything is working properly in a test environment before anything is activated on our end.
Once you are satisfied everything is ready to go, we’ll deactivate your old platform and activate your subscription programs on Smartrr. This switch will occur with no disruption to you or your subscribers and you will officially be live on Smartrr!
Need more convincing?
Here are the top reasons brands who have already made the switch tell us they are thrilled.
From the minute you start using Smartrr you have access to 24/7 chat support and a dedicated CSM. We will never put you on hold, fail to respond or *shudder* send you to a chatbot. Rest easy knowing you’ve got Smartrr.
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We’ve used our learnings from working with hundreds of brands to make our platform flexible enough to cover even the most complex subscription use cases. You can see the most popular ways brands leverage the Smartrr platform here or schedule a demo to confirm we can support you.
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Whether you have 50 or 500,000 (or more likely somewhere in between), Smartrr is stable enough to handle your business and has features built with one thing in mind–make it easy for you to take your subscription level to the next level.
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For migrations, we move at your speed. For simple subscription builds, migration can be done in just one day. For more complex subscription programs and larger subscriber bases, we typically estimate 1-2 weeks. All we need from your end is a willingness to meet with our team and access to request subscriber data from your current provider via API or data export.
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Time and again, our customers rave not just about our platform or the support we provide, but the consultative approach and willingness to integrate feedback into our product updates as their favorite part about working with Smartrr. We’re here to build the Smartrr platform and your business side-by-side.
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We pride ourselves most on the real results we drive for our customers. You can check out some of our favorites to the right.
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Your customers will love the Smartrr Account Portal because it’s intuitive and easy to use. Your CS team will love it because they get less support tickets from subscribers. You will love it because it gives you thousands of additional customer touchpoints to delight and drive incremental revenue.
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Smartrr is the only subscription app to offer a native loyalty & rewards solution for subscribers, giving you one less app to worry about. Smartrr also does not charge a per transaction fee, potentially eliminating thousands of dollars in costs. And for larger brands, we offer discounted flat fee pricing. Simply put, you get a lot more, for way less.
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We’re confident making the switch to Smartrr will lead to a better experience for you, and more importantly your subscribers. Book time to chat with one of our subscription experts here.
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“Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. 100% recommend”
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Hundreds of brands have made the switch to Smartrr. Read their stories.
Read the case studies
Ready to Get Smartrr?
