Why Switch to Smartrr?

A better experience for you. A better experience for your subscribers.

We get it, migrating your subscription program sounds daunting, but we promise it’s worth it. To make your life easier, we’ve already answered the top 10 things we hear most from brands considering a switch.

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WHY MIGRATE TO SMARTRR?

A proven process to take the headache out of migration.

We’ve successfully migrated hundreds of brands from other vendors onto the Smartrr platform without any disruption to their business operations or subscriber experience. Here’s how we do it.

Step 1
Meet your dedicated migration team

At kickoff, you’ll be paired with a dedicated Customer Success Manager (CSM) and Migration Engineer who works on nothing but migrations. They’ll be with you every step of the process to ensure it goes as smoothly and quickly as possible.

Step 2
Configure your subscriptions in Smartrr

You let us know exactly how you want to set up your subscription programs, and we’ll take care of the heavy lifting. This includes subscription type, discounts, shipping frequencies, bundles, and the front end design of your subscription widget and customer portal.

Step 3
Prepare and import customer data to Smartrr

We’ll create a mapping from your existing subscription data to your new programs that have been configured in Smartrr. All we’ll need from you is access to request data from your existing subscription provider via API or data export.

Step 4
Test and validate your programs

After configuration is complete and all necessary data has been imported to the Smartrr platform, we put you in the driver’s seat. You’ll have a chance to review and validate that everything is working properly in a test environment before anything is activated on our end.

Step 5
Make the switch!

Once you are satisfied everything is ready to go, we’ll deactivate your old platform and activate your subscription programs on Smartrr. This switch will occur with no disruption to you or your subscribers and you will officially be live on Smartrr!

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Need more convincing?

Here are the top reasons brands who have already made the switch tell us they are thrilled.

Reason #1
Support that is always there when you need it.

From the minute you start using Smartrr you have access to 24/7 chat support and a dedicated CSM. We will never put you on hold, fail to respond or *shudder* send you to a chatbot. Rest easy knowing you’ve got Smartrr.

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Reason #2
A platform flexible enough to support your brand’s needs, without custom work.

We’ve used our learnings from working with hundreds of brands to make our platform flexible enough to cover even the most complex subscription use cases. You can see the most popular ways brands leverage the Smartrr platform here or schedule a demo to confirm we can support you.

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Reason #3
Built to scale with you–at any size.

Whether you have 50 or 500,000 (or more likely somewhere in between), Smartrr is stable enough to handle your business and has features built with one thing in mind–make it easy for you to take your subscription level to the next level.

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Reason #4
A migration that doesn’t interrupt operations or drain your resources.

For migrations, we move at your speed. For simple subscription builds, migration can be done in just one day. For more complex subscription programs and larger subscriber bases, we typically estimate 1-2 weeks. All we need from your end is a willingness to meet with our team and access to request subscriber data from your current provider via API or data export.

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Reason #5
A true partner in subscription growth.

Time and again, our customers rave not just about our platform or the support we provide, but the consultative approach and willingness to integrate feedback into our product updates as their favorite part about working with Smartrr. We’re here to build the Smartrr platform and your business side-by-side.

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Reason #6
Results that will get you promoted.

We pride ourselves most on the real results we drive for our customers. You can check out some of our favorites to the right.

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Reason #7
A customer portal that elevates the subscriber experience and drives more sales.

Your customers will love the Smartrr Account Portal because it’s intuitive and easy to use. Your CS team will love it because they get less support tickets from subscribers. You will love it because it gives you thousands of additional customer touchpoints to delight and drive incremental revenue.

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Reason #8
A lot more, for way less.

Smartrr is the only subscription app to offer a native loyalty & rewards solution for subscribers, giving you one less app to worry about. Smartrr also does not charge a per transaction fee, potentially eliminating thousands of dollars in costs. And for larger brands, we offer discounted flat fee pricing. Simply put, you get a lot more, for way less.

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Make the switch
Do any (or all these) sound like you? Let’s chat!

We’re confident making the switch to Smartrr will lead to a better experience for you, and more importantly your subscribers. Book time to chat with one of our subscription experts here.

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Ron Lubin
Senior Marketing Manager at Slate Milk
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“Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. 100% recommend”

The most engaging customer portal on the market

Don’t settle on design or functionality. Upgrade your subscribers’ experience by leveraging the Smartrr Customer Account Portal.

Fully branded, out-of-the-box

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Integrated Loyalty & Rewards

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Trending Upsells

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Social feeds & Marketing Banners

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Flexible subscription management

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Hundreds of brands have made the switch to Smartrr. Read their stories.

Read the case studies
Snif
Snif Subscription Revenue increases by 143%
Launched with Smartrr
Jolie
Churning less than <1% of subscribers with Smartrr.
Launched with Smartrr
Unbloat
60% Increase in Subscription Revenue
Launched with Smartrr
Wild Planet
Wild Planet Taps Smartrr for Subscription Success
Migrated from Legacy App
Xendurance
Migrating Over 10,000 Subscribers to Keep Growing
Migrated from Recharge & Yotpo
Joggy
Boosting Community and Subscriptions
Launched with Smartrr
For Days
Doubled Active Subscribers in 2 Months
Launched with Smartrr
Presidio
Increasing Subscriptions With Shopify Agency Presidio
Partner Collaboration
Pointer
Growing Shopify Brands With Agency Partner Pointer
Partner Collaboration
Pot Gang
Subscription Revenue Up 289% in Two Months
Migrated from Bold
Righteous Felon
Increasing Subscription Revenue 485% With Smartrr
Migrated from Bold
Remi
98% Subscriber Retention Rate
Migrated from Legacy App

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