SavedBy Package Protection

Stop losing customer trust to shipping issues.

SavedBy automatically resolves shipping issues so customers stay confident and your team stays focused. No lost loyalty, no extra support load. Just fast resolutions when things go wrong.

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let us handle shipping issues

1 in every 100 packages never show up.

260M+ packages stolen annually

Porch piracy, damaged deliveries, and lost packages now impact millions of ecommerce orders every year, and customers remember how brands respond.

75% of shoppers rethink buying after poor delivery

Slow or unclear resolutions erode trust, even when the product itself is great.

Customers blame brands, not carriers

Shipping partners may cause the issue but your brand owns the experience.

earn trust where it matters

Fast resolutions protect customer trust.

When something goes wrong, speed and clarity matter more than explanations.

Claims resolved within 24 hours

SavedBy responds quickly to customer claims, often within minutes, preventing frustration from escalating.

Refunds or replacements, handled end-to-end

SavedBy re-orders directly from your store or issues refunds on your behalf. No manual work required.

Clear communication at every step

Customers always know what’s happening, reducing inbound tickets and follow-ups.

Save Time and Money

Less operational burden. More repeat buyers.

SavedBy removes shipping issues from your day-to-day operations so your team can focus on growth.

Shipping claims off your CX queue

Lost, stolen, and damaged package issues are handled entirely by SavedBy.

Lower costs from carrier mistakes

No more paying out of pocket for refunds or resends caused by delivery failures.

Higher confidence at checkout

Customers are more likely to complete a purchase when they know their order is protected.

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Skullcandy case study

Package protection doesn’t hurt conversion.
It improves it.

Brands hesitate to add package protection, worried it will introduce friction at checkout. In reality, clear protection options increase shopper confidence and help customers complete their purchase with peace of mind.

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