Elevate your subscription experience
Want this for your online store? We'd love to chat. Fill out the form and we'll bring a mockup to our first call so you can see what Smartrr would look like for your brand.
HOW IT WORKS
Fill out this form.
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We'll create a free mockup for your brand.
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You get a chance to see the Smartrr difference.
We upgraded Brightland...
For brands serious about subscriptions, the customer portal is tremendously important. See how we helped Brightland level up their subscription experience.
80%
Touchpoints are positive
185%
Higher CLTV for subscribers
>10%
Subscriber save rate
Let's dig into the upgrade
How did we take Brightland to the next level? It’s easier (and faster) than you think.
On-brand look and feel
With on-brand colors, imagery, typeface and prominent product imagery Brightland's new customer portal feels like a true extension of their online store, not an afterthought.
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Simplified subscription management
Cut support tickets by making subscription management intuitive while giving customers more flexibility with additional options such as pause, gift or swap products for their order.
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Sell more with one-time upsells
A no-brainer to increase AOV, Brightland now highlights new and popular products right in the portal so customers can quickly add more products to their next subscription order.
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Reduce churn with auto-resume
Now, customers are prompted to select an auto-resume date within the next 6 months when pausing a subscription, reducing indefinite pauses and potential churn.
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Seasonal promotions
Brightland curates seasonal drops directly within the portal, spotlighting fall favorites and highlighting ongoing offers. This feature enhances product visibility and encourages customer engagement, ultimately boosting AOV.
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Simplified login experience
Often overlooked, having a single login for shoppers to see their order history, manage rewards and their susbcriptions can drastically reduce confusion (and support tickets)
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Highlight your social content
A great way to increase engagement, Brightland put's their latest social content front and center by embedding their Instagram feed directly in the customer portal.
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