Elevate your subscription experience
Want this for your online store? We'd love to chat. Fill out the form and we'll bring a mockup to our first call so you can see what Smartrr would look like for your brand.
HOW IT WORKS
Fill out this form.
We'll create a free mockup for your brand.
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We upgraded Brightland...
For brands serious about subscriptions, the customer portal is tremendously important. See how we helped Brightland level up their subscription experience.
80%
Touchpoints are positive
185%
Higher CLTV for subscribers
>10%
Subscriber save rate
Let's dig into the upgrade
How did we take Brightland to the next level? It’s easier (and faster) than you think.
On-brand look and feel
With on-brand colors, imagery, typeface and prominent product imagery Brightland's new customer portal feels like a true extension of their online store, not an afterthought.
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Simplified subscription management
Cut support tickets by making subscription management intuitive while giving customers more flexibility with additional options such as pause, gift or swap products for their order.
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Sell more with one-time upsells
A no-brainer to increase AOV, Brightland now highlights new and popular products right in the portal so customers can quickly add more products to their next subscription order.
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Reduce churn with auto-resume
Now, customers are prompted to select an auto-resume date within the next 6 months when pausing a subscription, reducing indefinite pauses and potential churn.
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Seasonal promotions
Brightland curates seasonal drops directly within the portal, spotlighting fall favorites and highlighting ongoing offers. This feature enhances product visibility and encourages customer engagement, ultimately boosting AOV.
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Simplified login experience
Often overlooked, having a single login for shoppers to see their order history, manage rewards and their susbcriptions can drastically reduce confusion (and support tickets)
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Highlight your social content
A great way to increase engagement, Brightland put's their latest social content front and center by embedding their Instagram feed directly in the customer portal.
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