FEATURE SET

Feature Name

Summary of the core functionality and benefits

Cohort retention over time

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Cancellation attempts & reason summary by customer

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Pause attempts & reason summary by customer

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See Subscriber Exclusive Rewards in action

See how the feature works, how easy it is to get started and what your shoppers will see in their customer portal.

How Jolie uses Retention Insights

How Jolie uses Subscription Flows to sell
a physical product with refill subscription

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Set fixed dates for billing and product shipment, scheduling predictable cycles for seasonal products or subscription boxes.

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Enable customers to pay upfront for a set number of subscription deliveries.

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Subscription Flow Builder

Manage unique subscriptions by modifying products or adjusting discounts at any stage during the subscription process.

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Easily customize your essential subscription program, including shipping frequencies, discounts, and eligible products.

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Build-a-Box

Transform your products into a "build your own bundle" experience, allowing customers to choose products for their one-time purchase or subscription.

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Monthly Boxes

Set fixed dates for billing and product shipment, scheduling predictable cycles for seasonal products or subscription boxes.

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Automated Payment Retries

Set automated retry attempts, delay schedules, and cancellation thresholds for failed payments.

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Smartrr Retention Actions

Leverage cancellation and pause reasons to craft personalized win-back offers (e.g. discounts, skip order) and to reduce churn.

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Scheduled Auto-Resume

No more indefinite paused subscribers! Set a future date for automatic subscription resumption when a subscriber chooses to pause.

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Tailored Cancellation Reasons

Prompt customers to select a reason for cancellation, triggering churn management actions like offering a discount.

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One-Time Build-A-Box

Enable build-a-box for one-time purchases, not just subscriptions.

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No-Code Build-A-Box Widget

Easily implement a no-code build-a-box widget on your product pages.

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Ready-Made Bundles

Offer pre-selected subscription boxes to simplify signup and boost recurring revenue.

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Tiered Bundle Discounts

Offer increasing discounts for customers who buy larger subscription packages.

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Targeted Discounting

Offer discounts at certain order numbers of the subscription journey to incentivize customers and reduce churn.

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Seasonal Subscription

Cater to trends or supply by scheduling dates for specific flows.

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Subscription Loop Configuration

Increase subscription lifespans with in-flow loops (eg loop between order # 2 and #6)

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Product Sequencing

Set specific sequence of products at every order number and build custom flows.

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Robust Analytics Dashboard

From cohort retention analysis to churn reasons, Smartrr analytics equips you with the data you need to increase recurring revenue and LTV.

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Smartrr Intel

Stay informed with insights about the state of your subscription business.

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Cohort Retention Analysis

View customer retention over time with cohort-based analysis.

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SKU Reporting

Analyze sales and subscriptions volume by product-variants and SKU’s.

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Recharge Migration Tool

Have a worry-free migration with our trusted and experienced implementation team.

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Expert Subscription Audits, Consults & Business Reviews

Get expert advice through regular consultations, audits, and business reviews to optimize your recurring revenue strategy.

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24/7 Chat Support

Support you can count on, anytime!

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Dedicated Client Success Manager

Your dedicated CSM is your POC and partner in all things Smartrr and recurring revenue.

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No-Code Setup

Configure and edit your subscriber portal according to brand preferences easily, with customizable fonts, backgrounds, colors and much more!

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Pause, skip, gift, reschedule, and order now options

Subscribers can manage their next order and subscription through self-serve tools, reducing churn and tickets.

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One-time Upsells

Encourage users to add one-time purchases to their next subscription order with in-portal upsells.

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Loyalty Rewards

Customers can redeem products and incentives with their earned points in a few clicks.

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Smartrr No-Code Subscription Widget

Showcase the benefits and an overview of subscriptions directly on product pages to drive conversions.

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Centralized Merchant Hub

Manage subscriptions, loyalty programs, and repeat customers from a single, intuitive platform.

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Bulk Updates

Pause, cancel, export, or update information for a group of subscribers simultaneously.

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Out-of-Stock Actions

Define custom rules around subscription behaviors based on your Shopify inventory settings.

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Loyalty for Subscribers

Enable Smartrr Loyalty for subscriptions to reward your VIP customers.

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Loyalty for One-Time Purchases

Enable a loyalty program for all shoppers, not just subscribers.

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Bespoke Reward Offerings

Reward customers with discounted shipping, $ and % discounts, merchandise, giveaways, and more!

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Name Your Loyalty points

Customize the name of your loyalty program units, like "Cheese Points" or "Adventure Miles” to reflect your brand.

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Multi-Currency Payments

A smooth checkout experience for global customers with multi-currency payment processing.

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Billing & Shipping Schedules

Customize the precise timing for automated billing and shipping of your customers' subscriptions.

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Subscription Checkout Upsell

Upsell single purchases into subscriptions directly in Shopify Checkout.

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Built for Shopify

Smartrr is 100% designed for Shopify, seamlessly integrating into your store, checkout & payment gateways.

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