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2023 is the year of LTV!

We’re giving thanks to the Shopify community with a special lightning BFCM offer 💎
We’d love to give you a head start and kick off the new year right with a subscription program fully optimized for customer lifetime value. Get up to 23% off the year on Smartrr’s Grow and Excel plans. For new customers only, through Cyber Monday.
Thanks for telling us about yourself! A member of the team will be in touch soon. You can also schedule a call by clicking here.
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Kick off the new year right with
~23~ tips for optimizing LTV

Create a superior subscriber experience

Tip #
1
Offer an engaging customer account portal experience. Give subscribers a reason to stay & engage with your brand.
Tip #
2
Add an option for customers to Gift their next subscription order to a friend.
Tip #
3
Offer a 3 month giftable subscription to introduce a wider audience to your products and subscription program.

Complement your subscription program with loyalty rewards

Tip #
4
Turn your loyal subscribers into micro influencers with a seamless referral option in the customer account portal.
Tip #
5
Incentivize customers to refer a friend by rewarding them with loyalty credits.
Tip #
6
Reward customers with loyalty credits for gifting their next subscription order to a friend.
Tip #
7
See a dip in churn after X month? Offer subscribers loyalty credits after X month for better retention.
Tip #
8
Let customers exercise their loyalty credits how they see fit! % off their next order, $ towards a new product, a complimentary add-on.
Tip #
9
Grant subscribers limitless flexibility to adjust the frequency of their subscription orders.

Treat subscribers like VIP members

Tip #
10
Equip subscribers with the ability to expedite, delay and swap their next order.
Tip #
11
Roll out the red carpet for your subscribers with exclusive member-only products.
Tip #
12
Promote exclusive discounts to your subscriber base for a VIP experience.
Tip #
13
Go beyond the standard ‘Set it & Forget it’ subscription models.
Tip #
14
Personalize your customer’s journey with custom bundles.
Tip #
15
Consider a seasonal subscription model using anchor dates.

Ensure a seamless brand experience at every touchpoint

Tip #
16
Implement a sequential subscription model should your product demand a First-Order OTP.
Tip #
17
Design your customer account portal to look and feel like your PDP page.
Tip #
18
Use recurring upcoming subscription orders as an opportunity to strategically engage your customers via email & SMS.
Tip #
19
Over share the details of your subscription program on the PDP to set expectations high for your subscription program.
Tip #
20
Leverage marketing banners directly in the customer account portal to communicate all benefits of your subscription program.
Tip #
21
Keep an eye on how often people are skipping their next order to adjust the frequency you are offering.

Listen to the data

Tip #
22
Identify which products are frequently bought together for bundle opportunities.
Tip #
23
Dive into a cohort retention analysis to mitigate any areas there might be a drop in churn.

Get up to 23% off Smartrr this new year

Subscribers are your most loyal customers. There is no better time to start treating them as such! Customer acquisition costs are at an all time high and Smartrr is the app most equipped to turn your retention strategy into an acquisition strategy.
Thanks for telling us about yourself! A member of the team will be in touch soon. You can also schedule a call by clicking here.
Oops! Something went wrong while submitting the form.